Contact Us
We’re Here to Help
Have a question about a product, your order, shipping, a return, or anything else related to your VARELIXA purchase?
Our customer support team is available to help. The easiest way to reach us is by email or through the contact form on this page.
Customer Support
Email: support@varelixa.com
Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM Eastern Time (ET)
Closed:
Weekends and U.S. federal holidays
Response Time:
We aim to respond to customer inquiries within 1 business day.
Business Information
Brand: VARELIXA
Legal Business Name:
ROBINSON NEURALEDGE SOFTWARE LLC
Business Address:
801 S 4th St
Louisville, KY 40203
United States
Website: VARELIXA.com
Order Support
If you're contacting us about an existing order, please include your order number and the email address used when placing the order.
This helps us locate your order and assist you more efficiently.
You can contact us regarding:
- Order status
- Shipping and tracking
- Order cancellations before shipment
- Returns and refunds
- Damaged products
- Product quality issues
- Incorrect items
- Missing items or components
- Product information
For damaged, defective, or incorrect products, photos may be helpful when reviewing your request.
Returns
Please contact us before sending a return so we can review your request and provide the appropriate return instructions.
Approved returns are directed to:
VARELIXA
801 S 4th St
Louisville, KY 40203
United States
For eligibility requirements and complete return procedures, please review our Return & Refund Policy.
Product Questions
If you have a question about a product before ordering, feel free to contact us.
For technology accessories, we recommend checking the product page first for information such as:
- Dimensions
- Features
- Included components
- Connector types
- Power requirements
- Compatibility information, where applicable
If you still need assistance, email us at support@varelixa.com.
Contact Form
You can also send us a message using the Contact Form below.
When contacting us about an order, please provide your order number and enough information for us to understand your request.
For your security, please do not submit full credit card numbers, passwords, or other sensitive payment information through the Contact Form or by email.
Contact VARELIXA
VARELIXA
Operated by ROBINSON NEURALEDGE SOFTWARE LLC
Email: support@varelixa.com
Address:
801 S 4th St
Louisville, KY 40203
United States
Hours:
Monday–Friday, 9:00 AM–6:00 PM ET
Typical Response Time:
Within 1 business day